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FREQUENTLY ASKED QUESTIONS
Everything you need to know about our Bedazzle Kits, orders, shipping and getting creative.
Products
What is a Bedazzle Kit?
A Bedazzle Kit is a modern take on diamond art, designed using larger, colourful rhinestones for a fun and relaxing creative experience. Every kit includes everything you need to complete your artwork.
What's included in the kit?
Each Bedazzle Kit includes:
- Premium 20 x 20cm printed canvas
- Colour-matched rhinestones
- Rhinestone glue
- Wax pick-up stick
- Sorting tray
- Easy-to-follow instructions
No additional tools or supplies are required.
Is everything included?
Yes! Every kit contains everything you need to complete your artwork.
How difficult are the kits?
Our kits are designed for beginners through to experienced crafters. Each product page includes a difficulty rating so you can choose a design that suits you.
Shipping
Where do you ship?
We currently ship Australia-wide, with international shipping available to selected countries.
How much is shipping?
Shipping costs are calculated at checkout based on your location.
How long does shipping take?
Orders are generally dispatched within 1–3 business days.
Delivery times depend on your location.
Can I track my order?
Absolutely. You'll receive a tracking email as soon as your order has been dispatched.
Do you offer express shipping?
Where available, express shipping options can be selected during checkout.
Orders
Can I change or cancel my order?
If your order hasn't been packed yet, we'll do our best to help. Contact us at hello@thecreativekitty.com as soon as possible after placing your order.
I entered the wrong address. What should I do?
Email us immediately at hello@thecreativekitty.com. If your order hasn't been shipped yet, we'll update your address.
Creating Your Artwork
How do I use the glue?
Apply a small amount of glue to a section of the canvas, then place the rhinestones before the glue dries.
How do I pick up the rhinestones?
Use the wax pick-up stick included in your kit to easily lift and place each rhinestone.
What if I make a mistake?
Don't worry! Simply remove the rhinestone while the glue is still fresh and reposition it.
What if I lose some rhinestones?
Get in touch with us at hello@thecreativekitty.com and we'll do our best to help replace any missing pieces.
Do I need to seal my finished artwork?
No, sealing isn't required, but you can apply a clear craft sealant if you'd like extra protection.
GIFTING
Are Bedazzle Kits good gifts?
Absolutely! They're perfect for birthdays, Christmas, Mother's Day, housewarmings, girls' nights and anyone who loves getting creative.
Do you offer gift cards?
Yes! Digital gift cards are available if you'd like to let someone choose their favourite design.
Returns
Can I return my order?
Unused kits can be returned within our returns period. Please see our Returns Policy for full details.
What if my kit arrives damaged?
Please contact us within 7 days of receiving your order and include photos so we can arrange a replacement or solution.